You can find answers to your questions about any aspect of procurement
Purchasing Guides
What you need to know before you buy
About Inquiry
When you have multiple purchase requests, you can click in the top ribbon to submit your purchase request by editing the BOM or uploading the bill of materials.
When you want to request a quote for an individual part number, you are welcome to use the feature to quickly submit your request.(PC)
When you only remember the part number part number or want to find a part, use the search function and we will help you quickly search for the relevant part.
About Timeliness
We will try to respond as soon as possible within 12 hours of receiving a request for quotation.
Things you want to know when it comes to purchasing
About Shipping
Our orders are typically dispatched within business days via FedEx, SF, UPS, or DHL. We also offer support for alternative shipping methods. If you would like to obtain further information about shipping details or costs, please feel free to contact us.
About Payment
Payment methods generally supported include VISA, MasterCard, UnionPay, Western Union, PayPal, and other channels.
If you have a specific payment method or would like to inquire about rates and other details, please don't hesitate to contact us.
About Packaging
The products we send out will be packed in anti-static bags, and support ESD anti-static protection, the outer packaging has excellent toughness and closure; we support Tape and Reel, Cut Tape, Tube or Tray and other packaging methods.
What you want to know after purchasing
About After-sales Service
All parts we sell are supported by an extra-long quality guarantee of 365 days. When a return or exchange is required, you need to meet the following conditions:
1. The initiation of the application must be within 90 days from the date of shipment.
2. Have confirmed with our staff about the return or exchange
3. The goods remain in the original condition at the time of receipt. Finally, we will provide feedback on the actual condition of the goods for returns and exchanges. Please contact [email protected] for returns and exchanges.