You can find answers to your questions about any aspect of procurement


Purchasing Guides

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What you need to know before you buy

About Inquiry

When you have multiple purchase requests, you can click help-bom in the top ribbon to submit your purchase request by editing the BOM or uploading the bill of materials.

When you want to request a quote for an individual part number, you are welcome to use help-conver the feature to quickly submit your request.(PC)

When you only remember the part number part number or want to find a part, use the search function and we will help you quickly search for the relevant part.

About Timeliness

We will try to respond as soon as possible within 12 hours of receiving a request for quotation.

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Things you want to know when it comes to purchasing

About Shipping

Our orders are typically dispatched within business days via FedEx, SF, UPS, or DHL. We also offer support for alternative shipping methods. If you would like to obtain further information about shipping details or costs, please feel free to contact us.

dhl fedex ups ems threehe

About Payment

Payment methods generally supported include VISA, MasterCard, UnionPay, Western Union, PayPal, and other channels.

If you have a specific payment method or would like to inquire about rates and other details, please don't hesitate to contact us.

wire
paypal
mastercard
wu

About Packaging

The products we send out will be packed in anti-static bags, and support ESD anti-static protection, the outer packaging has excellent toughness and closure; we support Tape and Reel, Cut Tape, Tube or Tray and other packaging methods.

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What you want to know after purchasing

About After-sales Service

All parts we sell are supported by an extra-long quality guarantee of 365 days. When a return or exchange is required, you need to meet the following conditions:

1. The initiation of the application must be within 90 days from the date of shipment.

2. Have confirmed with our staff about the return or exchange

3. The goods remain in the original condition at the time of receipt. Finally, we will provide feedback on the actual condition of the goods for returns and exchanges. Please contact for returns and exchanges.